In order for its customers to conduct more banking transactions from their mobile phones, FirstBank has launched a new page to expand the offer to its customers in Puerto Rico, Florida and the Virgin Islands.
The new platform, which will be available at the address www.1firstbank.comIt will allow various actions such as: opening a deposit account, creating online applications for personal loans, mortgages, and credit cards. It will have functions so that each customer can select the product that suits him best and will have a help center with answers to the most frequently asked questions and doubts.
The page also contains video tutorials and allows customers to access their personal and business accounts.
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As stated in a press release, this page has been developed following “Accessibility Best Practices for People with Disabilities.”
“With our new website, we have been able to elevate the experience of our users while facilitating the integration of online services, to obtain products and the ability to carry out transactions in their accounts in an easy and secure way. All this at the touch of a button, whenever they want and from where they are,” informed Jenoris Lopez LayExecutive Vice President and Chief Strategy Officer of FirstBank.
for his part, Carol when This page will allow “our customers to have a branch in their hands and have a personalized experience,” said Vice President of Digital Transformation and Innovation. We integrate tools so that every user can find solutions in an easy and informed way, through comparison tables for different products, quick navigation and search methods within the page “.