Icon of the Seas cruise ship has been cancelled due to unexpected technical issues.

Icon of the seasThe world's largest cruise ship has cancelled its scheduled voyage on September 28, 2024 due to unplanned maintenance work.

Unexpected company decision Royal Caribbean This affects thousands of passengers who booked this seven-night cruise through the Western Caribbean, which included stops at destinations such as Mahogany Bay, Costa Maya, Cozumel and the private island of Perfect Day at CocoCay.

Royal Caribbean has notified every passenger of the cancellation.

Royal Caribbean Passengers were notified via email, explaining that the ship would remain anchored for several additional days during the voyage. Unexpected maintenance work.

The company insisted that its team is working hard to fix the problem, although it did not provide specific details about the nature of the problem.

“We know this news may be disappointing and we are deeply sorry for the impact it has had on your holiday plans,” the statement carried by the website read. On a cruise X world.

What are the alleged technical issues with Icon of the Seas?

The cruise ship experienced problems during the voyage that departed on September 21. During that voyage, the ship canceled a stop in St. Thomas, causing concern among passengers.

Tracking data showed the cruise ship was sailing at a low speed of between 15 and 17 knots, below its maximum capacity of 22 knots.

Although this type of speed reduction may be normal in some ways, it has raised speculation about possible malfunctions in the ship's propulsion systems.

Impact of flight cancellation on passengers

Royal Caribbean Compensation has been offered to passengers affected by the cancellation of the September 28 flight. Passengers will receive a full refund, including cruise fare, taxes, port fees and all prepaid services.

In addition, the company has given a credit equivalent to 100% of the cruise value, which can be used to book future trips. It is important to remember that this ship has the capacity to accommodate 7,600 passengers and 2,350 crew members.

Passengers who booked trips through the cruise line will also receive a refund, plus an additional $400 to cover trip change costs.

When will cruise operations resume?

Icon of the seas It will remain docked in Miami until repairs are completed. The cruise ship is expected to resume regular operations from October 5, 2024, although uncertainty remains over potential future cancellations among passengers.

Royal Caribbean It indicated that it will keep all guests informed of the status of the repairs and reiterated its commitment to the safety and satisfaction of its customers. They did not post anything on social media about this mysterious technical problem for the world's largest cruise ship.