WELLINGTON, New Zealand (AP) — Airlines, banks, media and businesses around the world were affected Friday by a Microsoft outage.
The problems continued hours after the tech company said it was gradually fixing the problem affecting access to Microsoft 365 apps and services.
Cyber security firm CrowdStrike said on Friday that the problems plaguing companies around the world are not caused by a security incident or cyber attack.
The company is “actively working with customers affected by the vulnerability found in the Single Content Update for Windows Servers,” CrowdStrike CEO George Kurtz explained in a post on X.
“This is not a security incident or a cyber attack. “The problem has been identified, isolated and resolved,” he added.
DownDector, a website that tracks user-reported Internet failures, reported increasing outages at Visa Services, the ADT security system, and airlines including Amazon and American Airlines and Delta.
In Australia, the press reported that airlines, telecommunications providers and banks and media organizations faced problems when their computer systems could not be accessed. Some banks in New Zealand are also out of service.
As mentioned in Microsoft 365
The company did not immediately respond to a request for comment. He also did not give further details about the reason for the service suspension.
Meanwhile, problems reported by airlines and airports continue to rise.
In the United States, the Federal Aviation Administration indicated that United, American, Delta and Allegiant airlines had stopped operating.
Airlines, railway companies and television networks in the United Kingdom suffered setbacks due to computer problems. Those affected include low-cost airline Ryanair, railway operators TransPennine Express and Govia Thameslink railways and Sky News television.
“We are experiencing a network-wide outage due to a global third-party IT failure beyond our control,” Ryanair said. “We advise all passengers to arrive at the airport at least three hours before their scheduled departure time.”
Australian airports reported widespread problems with long queues and stranded passengers as online check-in services and self-service kiosks went down. In Melbourne, passengers queued for more than an hour to check-in.
Amsterdam's Schiphol Airport explained on its website that the fall was having a “major impact on flights”. At the start of summer vacation for many passengers, the airport experienced service cuts during its busiest days of the year.
In Germany, Berlin airport said Friday morning “due to a technical problem, check-in will be delayed” and it suspended flights until 10 a.m., but did not provide further details, according to German news agency DPA.
At Rome's Leonardo da Vinci Airport, some US-bound flights were delayed, while others were unaffected.
A user posted a warning on the password-protected Crowdstrike site and could not be verified.
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Kurtenbach reports from Bangkok, Thailand. Associated Press writers Danica Kirka in London, Rod McGuirk in Melbourne, Keir Molson in Berlin, Michael Carter in the Netherlands and Nicole Winfield in Rome contributed to this report.