he Phishing It's an attempt at identity theft. used by cybercriminals Steal your private data, Access to credentials or Bank data. To do this, they pretend to be a well-known company, organization, or service with a good reputation.
Likewise, a The alternative to this crime is Phishing. In this way, attackers send messages via instant messaging or SMS to bank customers.
They generally warn against Alleged unauthorized charges, Fraudulent transactions, unauthorized access, need for authentication or security improvements.
The above is done with The goal is to prompt the user to take some action without thinking too much about it. They take advantage of the credibility of companies that impersonate and use urgency in messages.
Also, they usually ask the user to make a file. Call a specific number Phone number for the administration to execute, through which your data is obtained. Sometimes they ask for it Access links which redirects you to a malicious web page or that Download compressed files, In both cases, it is possible that it contains viruses.
For its part, during the last months. Many Banco Santander users were victims of this crime. As a result, the campaign was born. “cut off the tricks”, For which they published articles and even media audio files.
“Hello dear user, my name is Anas from the customer service of Banco Santander Group. We have tried to contact you by phone without success. We would like to inform you urgently that today you have been granted an incorrect loan for the amount of (X amount) in your account ending with (X numbers)”, is one of the messages used by criminals.
The cybercriminal then mentions aspects of the loan such as its high value and opening fee. If he Fake Customer Service Advisor They ask you if you want to “pay back” or get the loan. Regardless of whether you respond positively or negatively, they proceed to ask for your personal and banking information.
As a result, the company has sent emails to its affiliates to be wary of suspicious messages. They reiterate that this is due to internal policy. They will not ask for information. from this type Via messages, WhatsApp or phone Without corresponding protocols.
How can you avoid falling victim to phishing?
According to advice from the same bank, there are some steps you should take to differentiate between genuine messages and online scam messages. Any alleged communication via WhatsApp, Even if the profile picture and contact name match the bank He must be careful.
First, they always point out the lack of trust in messages that ask for personal or banking information and communicate with the entity through them. Official channels To verify the authenticity of the message.
- Concerning mistrust issues: The problem is usually very noticeable or requires urgent action. “Suspicious activity detected”, “Delete inactive accounts”, “You have a package waiting”.
- Attention to writing and spelling: Emails for Phishing It usually contains poorly constructed or nonsensical sentences, words with strange symbols or letters, spelling errors, etc.
- Look for customization tags: It is very difficult for a criminal to get the names of all the people he is scamming. That is why they use generic formulas like the ones mentioned: “Dear Customer”, “Notice to User” or “Dear Friend”.
- Be skeptical when they ask for personal or banking information: Whether it is calls or emails asking for your full electronic signature, it is not common to request data via these means due to the risks of fraud and scams.
- Think before you click: Monitor the web address before clicking on any link. Also, do not download documents or files especially if the file ends with .zip or .exe, as it could be a virus.
